Frequently Asked Questions
Everything you need to know about your mission with Space Camp.
What are your standard shipping times?
Orders are processed within 24-48 hours. Standard domestic shipping typically takes 3-7 business days, while international expeditions may take 10-21 business days depending on the destination.
How can I track my order?
Once your package has launched, you will receive a tracking number via email. You can use this number on our website to monitor your shipment's journey in real-time.
What is your return policy?
We offer a 30-day return window for all items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that customs duties and taxes are the responsibility of the recipient and vary by country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure and encrypted transactions.
How do I care for my Space Camp gear?
To ensure the longevity of your products, we recommend following the specific care instructions found on the inner labels. Generally, machine wash cold and tumble dry low is best for our apparel.